granat Casino & Sportsbook Service Notice

We do not offer our services in jurisdictions where online wagering is prohibited. granat operates only where local law permits, and users are responsible for verifying that their access and use of our platform comply with the laws of their own jurisdiction. This legal notice explains our service availability, account eligibility, and your obligations when using granat.

Our granat platform provides slot games, live-dealer tables, sportsbook markets, and esports offerings to account holders in supported regions. We operate transparently and comply with applicable regulations in each jurisdiction where we are permitted to offer services. We do not claim to be licensed in any specific country, nor do we represent that our service is legal everywhere. Your responsibility is to verify local law before accessing granat.

This notice covers service availability, account eligibility, data protection, and how to contact us with legal inquiries. Please read it carefully before opening an account or using our platform.

Service availability and jurisdiction restrictions

granat services are available only in jurisdictions where online gaming and sportsbook wagering are permitted by local law. We do not offer our services in jurisdictions where such activities are prohibited. If you access granat from a region where it is not permitted, you do so at your own risk, and we are not responsible for any legal or financial consequences.

We operate across supported regions including Jakarta, Surabaya, Bandung, Medan, and Semarang, where our service is available subject to local law. We do not represent that granat is licensed, regulated, or approved by any government authority. We operate under the principle that users are responsible for verifying compliance with their own jurisdiction's laws before accessing our platform.

Account eligibility and user responsibility

To open a granat account, you must be of legal age in your jurisdiction and legally permitted to engage in online gaming and wagering. You represent and warrant that you are not prohibited by law from accessing our platform. You are solely responsible for ensuring that your use of granat complies with all applicable laws, regulations, and restrictions in your jurisdiction.

When you open an account on granat, you accept full responsibility for verifying that access and use are lawful where you are located. We do not conduct jurisdiction checks beyond standard identity verification. If you access granat from a prohibited jurisdiction, you do so in violation of local law, and we are not liable for any consequences. You agree to indemnify granat against any claims arising from your unauthorized access or use.

• 1
  Verify local lawYour responsibility

  Check whether online gaming and sportsbook services are legal in your jurisdiction before accessing granat.

• 2
  Confirm legal ageAccount requirement

  You must be of legal age in your jurisdiction to open a granat account and engage in gaming activities.

• 3
  Accept full responsibilityLegal compliance

  You are solely responsible for ensuring your use of granat complies with all applicable laws in your jurisdiction.

Data protection and privacy on granat

We protect your personal information according to standard data security practices. When you open a granat account, we collect your name, contact details, identity information, and payment method. We store this information encrypted and use it solely for account management, verification, and compliance purposes. We do not sell your data to third parties.

For full details about how we collect, use, and protect your data, please review our Privacy Policy. We comply with applicable data protection regulations in the jurisdictions where we operate. If you have questions about your data or wish to request access, correction, or deletion, contact our support team during business hours.

Payment methods and financial responsibility

granat accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). All deposits and withdrawals are your financial responsibility. We do not guarantee any specific processing time for withdrawals, though we aim to complete requests promptly. You are responsible for ensuring that your use of these payment methods complies with your bank's terms and local financial regulations.

We are not responsible for delays, errors, or issues arising from your payment provider or bank. If a deposit fails or a withdrawal is delayed, contact our support team for assistance. We maintain transaction records and can investigate payment issues during business hours.

No licensing claims and service disclaimers

granat does not claim to be licensed, regulated, or approved by any government authority. We do not represent that our service is legal in any specific jurisdiction. We operate on the principle that users are responsible for verifying compliance with local law. If you have questions about whether granat is legal in your area, consult your local regulatory authority or a legal advisor.

We provide our platform on an "as-is" basis. We do not guarantee that our service will be uninterrupted, error-free, or free from security risks. We use industry-standard security practices to protect your account and data, but we cannot guarantee absolute security. You use granat at your own risk.

Dispute resolution and legal contact

If you have a dispute with granat or questions about this legal notice, contact our support team during business hours via live chat, email, or phone. We are available in English and Indonesian. Our team will investigate your concern and work toward resolution according to our dispute procedures.

For legal inquiries, formal complaints, or requests for information about granat's operations, you can reach our legal team through our support channels. We respond to formal legal requests according to applicable law and our internal procedures. Response times may vary depending on the complexity of your inquiry.

Summary of key legal points

granat services are available only where local law permits. You are responsible for verifying that access and use comply with your jurisdiction's laws. We do not claim to be licensed in any specific country. You must be of legal age and legally permitted to engage in online gaming in your jurisdiction. Your personal data is protected according to standard security practices, and you can review our Privacy Policy for details.

If you have questions about whether granat is available in your region, your legal obligations, or any aspect of this notice, contact our support team. We are here to help clarify our policies and assist you during business hours. Your use of granat indicates acceptance of this legal notice and our Terms & Conditions.